Privacy Policy
Last updated: October 20, 2026
This Privacy Policy explains how Printmeet ("Printmeet", "we", "us") collects, uses, shares and protects personal data when you use the website printmeet.com, our print-on-demand and Etsy store management tools, and any related applications or integrations (together, the "Service"). By using the Service you acknowledge that you have read this policy.
1. Who We Are
Printmeet is a print-on-demand and e-commerce automation platform operated from Turkey. For the purposes of the EU General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law No. 6698 (KVKK), Printmeet is the data controller for the personal data described in this policy.
Contact: info@printmeet.com
2. Data We Collect
2.1 Data you provide
- Account data: first and last name, email address, password (stored only as a secure hash), phone number, language preference and referral code.
- Billing data: billing name, address and tax details. Card payments are processed by Stripe; we never see or store your full card number.
- Content: designs, images, text, product listings and other files you upload or create in the editor.
- Communications: messages you send to our support team or through contact forms.
2.2 Data from connected services
- Etsy: when you connect your Etsy shop, Etsy gives us an OAuth access token and access to your shop profile, listings, inventory, orders and receipts. Order data includes your buyers' names and shipping addresses, which we use only to produce and ship those orders.
- Meta (Facebook / Instagram): if you connect or log in with a Meta account, we receive only the data covered by the permissions you approve (for example your public profile, name, email address, and the Pages or Instagram business accounts you choose to connect). We use this data solely to provide the feature you enabled and never sell it or use it for advertising profiles.
- Payment provider (Stripe): subscription status, payment status and the last four digits / brand of your card.
2.3 Data collected automatically
- IP address, browser type, device information, pages visited and login / activity logs (used for security and fraud prevention).
- Cookies and similar technologies, including Google Analytics (see Section 7).
2.4 Voice assistant
Our in-app voice assistant transcribes speech entirely inside your browser. Audio recordings are never uploaded to our servers. Only the resulting text command may be processed to carry out your request.
3. How We Use Your Data
| Purpose | Legal basis (GDPR / KVKK) |
|---|---|
| Creating and managing your account, providing the Service | Performance of a contract |
| Publishing listings to your Etsy shop, syncing and fulfilling orders, shipment tracking | Performance of a contract |
| Processing subscriptions, wallet top-ups and invoices | Performance of a contract; legal obligation |
| AI features (design generation, SEO titles/tags, background removal) | Performance of a contract |
| Customer support and service emails | Performance of a contract; legitimate interest |
| Security, fraud prevention, abuse detection | Legitimate interest; legal obligation |
| Analytics and product improvement | Consent (cookies) / legitimate interest |
| Marketing emails | Consent (you can unsubscribe at any time) |
We do not sell your personal data, and we do not use it to train third-party AI models.
4. Who We Share Data With
We share personal data only with service providers that need it to run the Service, under contracts that require them to protect it:
- Etsy – to publish and manage listings and orders on your behalf.
- Production and fulfillment partners (e.g. SwiftPod, Jondo) – order details and the buyer's shipping address, to print and ship products.
- Shipping carriers (e.g. DHL, USPS, FedEx) – tracking numbers and shipping details.
- Stripe – payment processing.
- AI providers (OpenAI, Ideogram, Replicate) – the prompts, text or images you submit to an AI feature, only to generate the requested result.
- Infrastructure providers – hosting, database, file storage and email delivery (e.g. SendGrid).
- Google Analytics – aggregated usage statistics.
- Authorities – when required by law or a valid legal request.
5. International Transfers
Some of our providers are located outside Turkey and the European Economic Area (for example in the United States). Where data is transferred internationally, we rely on appropriate safeguards such as Standard Contractual Clauses and the transfer mechanisms permitted under KVKK.
6. Data Retention
- Account and content data: kept while your account is active and deleted after account deletion (see Data Deletion).
- Etsy and Meta access tokens: deleted when you disconnect the integration or delete your account.
- Invoices, payment and order records: retained for the period required by tax and commercial law (up to 10 years in Turkey).
- Security logs: retained for a limited period, generally no longer than 2 years.
7. Cookies
We use strictly necessary cookies (session, login, language preference) and analytics cookies (Google Analytics). You can block or delete cookies in your browser settings; blocking necessary cookies may prevent you from logging in.
8. Data Security
We use HTTPS encryption, hashed passwords, access controls and restricted administrative access to protect your data. No method of transmission or storage is 100% secure, but we take reasonable technical and organizational measures and will notify you and the relevant authority of a personal data breach where required by law.
9. Your Rights
Under GDPR and Article 11 of KVKK you have the right to:
- know whether your personal data is processed and request access to it;
- request correction of inaccurate or incomplete data;
- request deletion of your data (see Data Deletion);
- object to or restrict certain processing, and withdraw consent at any time;
- receive your data in a portable format;
- lodge a complaint with a supervisory authority (in Turkey, the Personal Data Protection Authority – KVKK).
To exercise these rights, email info@printmeet.com. We respond within 30 days.
10. Children
The Service is not intended for anyone under 18. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this policy from time to time. The "Last updated" date above shows when it was last changed. For significant changes we will notify you by email or through the Service.